Privacy Policy

Last updated January 8, 2017.

There are two different ways you can use Is In Stock, which is a service provided by Neue Concept. You can freely browse Is In Stock to view stock status of AirPods at various stores around the world, or you can choose to be alerted via email when we detect that AirPods are in stock at a store of your choice. In both cases, we collect information from you. We want you to understand how we’re using the information you give to us.

Our Privacy Policy explains:

Information we collect

We collect information to improve our products so that we can better serve our users. This information is collected in the following ways:

How we use the information we collect

We use the information that we collect to provide, maintain, protect and improve our services, to develop new services, and to protect Neue Concept and our users.

We use your email address to communicate with you. These communications include user account notifications, AirPods stock inventory alerts, product updates, customer support issues, and may possibly be used by Neue Concept team members to reach out to you if we have a question about your usage of our service.

When you contact us via email, we keep a record of your communication to help solve any issues you might be facing. We may use your email to inform you about our services, such as letting you know about upcoming changes or improvements. We do not share your email address with any third parties, including our partners, without your consent.

We use the information collected from our cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One example of this includes adjusting the formatting of time stamps to your local geographic region so that you may use our services the way you prefer.

We will ask for your consent before using information for a purpose other than what is set out in this Privacy Policy.

We process your information on our servers located throughout the world. Your data may be collected and processed outside the country where you live.

Transparency and choice

Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.

You may freely browse our website without submitting your personal information. You can also freely browse our website with your cookies disabled, but note that our website may not function properly if your cookies are disabled.

Accessing and updating your personal information

At this moment, we do not offer our users a mechanism to access and update your personal information on their own. If you wish to update or remove your email from our services, you may contact us any time at We only ask that all requests be made in English, as we do not provide means to communicate in any other languages at this time.

Information we share

We do not share personal information with companies, organizations, and individuals outside of Neue Concept, unless one of the circumstances applies:

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If Neue Concept is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Neue Concept and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Neue Concept and its affiliates, including Is In Stock, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or services that may be shown to you from our webpages or emails. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).